Legal
Our platform is extremely reliable, guaranteed! You will receive a credit for instances experiencing an outage.
Our platform is extremely reliable, guaranteed! You will receive a credit for instances experiencing an outage.
IMPORTANT NOTICE : *All Payments to Hireserver are Non-Refundable*
Hireserver. ("Hireserver," "The Company") agrees to furnish services to the Subscriber, subject to the following TOS (Terms of Service). Use of Hireserver Services constitutes acceptance and Agreement to Hireserver's AUP (Authorized Usage Policy) as well as Hireserver's TOS (Terms of Service). All provisions of this contract are subject to the TOS and AUP of Hireserver. The AUP may be changed from time to time at the discretion of the Company. Subscriber understands that change to the AUP by the Company shall not be grounds for early contract termination or non-payment.
This Agreement shall be construed in all respects in accordance with the laws of India.
Subscriber acknowledges that the nature of the service furnished and the initial rates and charges have been communicated to Subscriber. Subscriber is aware that the Company may prospectively change the specified rates and charges from time to time. The promotional offer is contingent upon the Company achieving and maintaining its cost of service goals, including but not limited to rates charged to the Company by its suppliers.
The establishment of this service depends upon receipt by the Company of payment of stated charges. Subsequent payments are due on the month's anniversary date for that month's service. All accounts and services provided by Hireserver are subject to the current tax rate imposed by the Government of India as per RBI regulations.
Services will be suspended on accounts that reach five days past due, and a 10% late fee will be charged against the outstanding balance. Once a bill is two days overdue, service will enter into a "suspended state". In the "suspended state," client data will not be in jeopardy. Services will be terminated on accounts that reach ten days past due. Once a Cloud or VPS service enters the "terminated state," the data will be lost as the entire virtual instance gets automatically deleted. Dedicated servers entering into a 'terminated state' are at high-risk of data being lost (for example: in the event of a server being re-provisioned).
All payments to Hireserver are non-refundable. This includes the one-time setup fee and subsequent charges, regardless of usage. All overcharges or billing disputes must be reported within 30 days of the time the dispute occurred. Suppose you dispute a charge to your credit card issuer that, in The Company's sole discretion, is a valid charge under the provisions of the TOS and/or AUP. In that case, you agree to pay Hireserver an "Administrative Fee" of no less than 50 K.
The Company may temporarily deny service or terminate this Agreement upon the failure of the Subscriber to pay charges when due. Such termination or denial will not relieve the Subscriber of responsibility for the payment of all accrued charges.
To keep servers online until the end of the billing cycle, you must cancel the server on the due date. All requests for canceling accounts must be made from the client portal. Upon receiving the cancellation notice, Hireserver has the right to reclaim the server immediately.
Subscriber acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of The Company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, the Subscriber agrees that The Company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of The Company. Subscriber further acknowledges that the Company's liability for its own negligence may not, in any event, exceed an amount equivalent to charges payable by Subscriber for services during the period damages occurred. In no event shall the Company be liable for any special or consequential damages, loss, or injury.
We limit our technical support to our area of expertise. The following are our guidelines when providing support: Hireserver provides support related to your hosting's physical functioning. Hireserver does not offer technical support for application-specific issues such as CGI programming, HTML, or any other such issue. Hireserver does not provide technical support for your customers. If you can email, we encourage you to email support@hireserver.com for assistance. Lastly, the Help files in the program you are using may have the answer to your question, so please do investigate these resources before calling tech support.
DDoS is an acronym for Distributed Denial of Service Attack. A type of denial of service attack in which an attacker uses malicious code installed on various computers to attack a single target. An attacker may use this method to have a greater effect on the target than is possible with a single attacking machine. As a Hireserver user, you are ultimately responsible for making sure that your account is secured and that no root kits or viruses are on your server.
1. Violation of this Inbound/Outbound DDoS policy will result in severe penalties. Upon notification of an alleged violation of this policy, whether your server has become the victim of a DDoS Attack or you are deliberately performing the DDoS, Hireserver will initiate an immediate investigation (within 48 hours of notification). During the investigation, Hireserver may restrict customer access to the network to prevent further violations. If a customer is found to be in violation of our DDoS policy, Hireserver may, at its sole discretion, restrict, suspend or terminate the customer's account.
2. As our Customers are ultimately responsible for the actions of their clients over the Hireserver network, it is advisable that Customers develop a similar, or stricter, policy for their clients.
Hireserver takes a zero-tolerance approach to send Unsolicited Commercial Emails (UCE) or SPAM over our network. This means that The Company's customers may not use or permit others to use our network to transact in UCE. Customers of Hireserver may not host or permit the hosting of sites or information that is advertised by UCE from other networks. Violations of this policy carry severe penalties, including termination of service.
1. Violation of Hireserver.'s SPAM policy will result in severe penalties. Upon notification of an alleged violation of our SPAM policy, Hireserver will initiate an immediate investigation (within 48 hours of notification). During the investigation, Hireserver may restrict customer access to the network to prevent further violations. If a customer is found to be in violation of our SPAM policy, Hireserver may, at its sole discretion, restrict, suspend or terminate the customer's account. Further, Hireserver reserves the right to pursue civil remedies for any costs associated with the investigation of a substantiated policy violation. Hireserver will notify law enforcement officials if the violation is believed to be a criminal offense.
2. As our Customers are ultimately responsible for the actions of their clients over the Hireserver network, it is advisable that Customers develop a similar, or stricter, policy for their clients.
EFFECTIVE IMMEDIATELY, anyone hosting websites or services on their server that support spammers or cause any of our IP space to be listed in any of the various Spam Databases will have their server immediately removed from our network. The server will not be reconnected until such time that you agree to remove ANY and ALL traces of the offending material immediately upon reconnection and agree to allow us access to the server to confirm that all material has been COMPLETELY removed. Severe violations may result in immediate and permanent removal of the server from our network without notice to the customer. Any server guilty of a second violation will be immediately and permanently removed from our network without notice.
Suppose Hireserver assigns Customer an Internet Protocol address for Customer's use. In that case, the right to use that Internet Protocol address shall belong only to Hireserver, and Customer shall have no right to use that Internet Protocol address except as permitted by Hireserver in its sole discretion in connection with the Services during the term of this Agreement. Hireserver shall maintain and control ownership of all Internet Protocol numbers and addresses that may be assigned to Customer by Hireserver. Hireserver reserves the right to change or remove any and all such Internet Protocol numbers and addresses in its sole and absolute discretion. ARIN's new policies limit our allocation of IP addresses. These new policies state that the use of IP addresses for IP-based virtual hosts will not be accepted as justification for new IP addresses. What this means to you is that you must use name-based hosting where possible. We will periodically review IP address usage. If we find that clients are using IP addresses where name-based hosting could be used, we will revoke authorization to use those IP addresses that could be used with name-based hosting
Users are prohibited from violating or attempting to violate the security of the Hireserver Network. Violations of system or network security may result in civil or criminal liability. Hireserver will investigate occurrences that may involve such violations and involve, and cooperate with, law enforcement authorities in prosecuting Users who are involved in such violations. These violations include, without limitation:
1. Accessing data not intended for such User or logging into a server or account which such User is not authorized to access.
2. Attempting to probe, scan or test a system's or network's vulnerability or to breach security or authentication measures without proper authorization.
3. Attempting to interfere with service to any user, host, or network, including, without limitation, via means of overloading, "flooding," "mail bombing," or "crashing."
4. Forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting.
5. Taking any action in order to obtain services to which such User is not entitled.
6. If your service is abusing our network, we have the right to suspend and/or terminate your server without notice. Additional administration fees may apply.
1. Hireserver is under no duty to look at each customer's or User's activities to determine if a violation of the AUP has occurred, nor do we assume any responsibility through our AUP to monitor or police Internet-related activities.
2. Limits on Account Privileges: Any User, which Hireserver determines to have violated any element of this AUP, shall receive an email warning them of the violation. The service may be subject at Hireserver discretion to a temporary suspension pending a User's Agreement in writing to refrain from any further violations.
3. Account Suspension: Users that Hireserver determines to have committed a second violation of any element of this Acceptable Use Policy shall be subject to immediate suspension or termination of service without further notice.
4. Loss of Preferred Member Status: We reserve the right to drop the section of IP space involved in Spam or Denial-of-Service complaints if it is clear that the offending activity is causing great harm to parties on the Internet. In particular, if open relays are on your network or a customer's network or if denial of service attacks are originating from your network. In certain rare cases, we may have to do this before attempting to contact you. If we do this, we will contact you.
Hireserver reserves the right to suspend network access to any customer if, in the judgment of the Hireserver network administrators, the customer's server is the source or target of the violation of any of the other terms of the AUP or for any other reason which Hireserver chooses. If inappropriate activity is detected, all accounts of the Customer in question will be deactivated until an investigation is complete. Prior notification to the Customer is not assured. In extreme cases, law enforcement will be contacted regarding the activity. The customer will not be credited for the time the customer's machines were suspended
Hireserver reserves the right to amend its policies at any time. All sub-networks, resellers, and managed servers of Hireserver must adhere to the above policies. Failure to follow any term or condition will be grounds for immediate Cancellation. You will be held responsible for the actions of your clients in the matter described in these Terms and Conditions. Therefore, it is in your best interest to implement similar or stricter Terms and conditions or otherwise called Acceptable Terms of use policy.
Hireserver wishes to emphasize that in agreeing to the Hireserver AUP and Terms of Service (ToS), the customer indemnifies Hireserver for any violation of the AUP and Terms of Service (ToS) that results in loss to Hireserver or the bringing of any claim against Hireserver by any third-party. This means that if Hireserver is sued because of a customer's or a customer of customer's activity, the customer will pay any damages awarded against Hireserver, plus all costs and attorney's fees.
You must provide us with and keep current, good contact information for you. E-mail, fax, and telephone contacts are used in that order of preference.
1. A waiver by the Company of any breach of any provision of this Agreement by the Subscriber shall not operate as or be construed as a continuing or subsequent waiver thereof or as a waiver of any breach of any other provision thereof.
2. Subscriber shall not transfer or assign this Agreement without the Company's prior written consent. Company may assign Agreement at any time without consent from or notice to Subscriber. The Company reserves the right to cancel the customer's rights under this contract at any time without further obligation.
3. Hireserver takes no responsibility for any material input by others and not posted to the Hireserver Network by Hireserver. Hireserver is not responsible for the content of any other websites linked to the Hireserver Network; links are provided as Internet navigation tools only. Hireserver disclaims any responsibility for any such inappropriate use and any liability to any person or party for any other person or party's violation of this policy.
4. Hireserver is not responsible for any damages your business may suffer. Hireserver does not make implied or written warranties for any of our services. Hireserver denies any warranty or merchantability for a specific purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by.
As a Hireserver customer, you are solely responsible for the content stored on Hireserver Hosting Service.